TELUS

after they helped close my recently passed fathers cell number TELUS corporate decided because my dad was the account holder they shut down my moms phone 3 days after this location with no notice or anything!

so go back on a Friday evening deal with Hugh who frankly went far above and beyond in trying to help get my moms phone number reactivated and help me get a new account for both of us. truly understood my issue/concerns and help to undo the mess their corporate office threw me into.

After describing he also was going to look into how he can help lower some of my moms rates on TV and Internet.

Very friendly staff who were knowledgeable, empathetic, and helpful. Clean and inviting place of business. Hugh was the gentleman who helped me out, and I can't say enough good things about him. Genuinely had a pleasant experience. Keep up the good work!

Hugh was great!
He solved what I needed to do in a few minutes. He is very knowledgeable and very personable.
Great experience thanks to him.

Very friendly and knowledgeable staff. I went in one afternoon and they were able to explain the different plans and buy back program. They worked hard to get me what I needed. I did not feel like they tried to up sell me and they used my past plans overall usage to get me the best plan at the best price. Very satisfied with the service.

Hugh, our customer service rep, went above and beyond to sort out the issue I was having and founds ways to lower my monthly cost. You don’t often come across service of this calibre. Highly recommend