CONCEPT PROFESSIONAL GROUP INC.

I've used Concept Business Services for my personal taxes for years. They've been so great to deal with personally that when I started my own business, there was no question who I was going to use for my accounting! Thanks guys and we look forward to dealing with you in the years to come!

#getgreengrass

As an owner of several businesses operating throughout Calgary, we found that we needed a solid accounting company to alleviate us from the day to day bookkeeping in order to focus on what we excel at.

The team at Concept Business Services is incredibly thorough, they take pride in ensuring their clients needs are met and are always able to accommodate last minute requests. Anna and I would recommend any of their services (hands down) to any businesses seeking professional accounting services or personal tax services . We have been a client of Concept for over 5 years now and wouldn't change a thing! You guys are awesome.

Ryan Parks

I would recommend you be extremely careful about how you utilize their services. At any given time I wasn't sure which member of the staff was working on my file, and getting a response often required more then one solicitation.

While they were professional and completed the work I had engaged them to, they were very VERY evasive about billing. There was very little transparency or communication in the costs at any point and my attempts to get further understanding were met with resistance. Compared to other accountants, the cost was about a third higher then my previous or new accountant.

The staff were all pleasant and knowledgeable. I would recommend you track as much of the work you engage them to do as possible so you have a baseline to compare against their total number. Be advised they are one of the few in the city who enforce a $800.00 corporate retainer at the beginning of every year's engagement.

I don't think you can necessarily go wrong utilizing their service, just be aware it will cost you more and there is uncertainty about the output of work versus the amount billed. I definitely felt like a cost center and an inconvenience at all exchanges, and definitely got the impression later on that the aim was to maximize billable hours. Given that the business is still fairly small/new, there may be room for improvement with more experienced management.

In summary, I would say the services met my needs but were priced significantly higher then industry and the customer service was below acceptable.