Fabricland

My first time at this gateway location, I kid you not I stood in the Hot sun for approx. 10min with front door to store locked, I ended up calling the store to ask if they're open before someone came out to open the door, once inside the store it was hard to track down staff for assistance, the store was not busy but it appeared chaotic with the way things layout and signage could be better visibly to see especially if you have vision impairment, I did find something in the end but I would have to visit the other store to compare, overall it a great place to find great fabric.

There's a huge selection here and the prices are decent especially if you have a membership. I have 2 complaints though. First, I had a curbside pickup on Monday. As I was working during the curbside pickup times and couldn't come until after my shift, I waited in line outside then at the cashier line to pick up a bag of items that were already ready to go and that was also prepaid. Over half an hour to stand around only because I work during the pickup hours. Secondly, I got an email saying my membership that expired March 2020 was extended 2 months. I returned yesterday to pick up more fabric along with my sister who is from out of town. The cashier refused to renew my membership at the renewal fee because it expired in March. She also charged my sister for my membership fee when I tried to tell her it should be on my purchase. She seemed to not want to listen at all and lacks any skills in customer service. The other staff were good though and my shopping experience was fine until I had to interact with her

It's a very big store! Good discounts for everything. Great customer service. Very helpful!!!⭐⭐⭐⭐⭐

They have good sales. Though to me they are not cheap. Just affordable.