Category: | Movie theater, |
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Address: | 5074 130 Ave NW, Edmonton, AB T5A 5A9, Canada |
Postal code: | T5A 5A9 |
Phone: | (780) 472-9779 |
Website: | http://www.cineplex.com/Theatre/cinema-city-movies-12?utm_source=google&utm_medium=organic&utm_c |
Long line ups, got to the front of the line only wanting to order a hotdog and they were out. By then i was 10 mins late to my movie. The theatre was clean and had good volume and quality.
I liked it for the fact that we two were the only people watching. My only concern was the chair and the cup/drink holder were sticky. Overall, I enjoyed my movie.
Upon leaving we talked to the head manager letting him know about my google revie that is posted below. He was apologetic and offered us some free passes as an apology for the poor customer service. It only seen fit to change my Google review to three star.
Who doesn’t like cheep movies? Well no worries the price for pop corn and drinks makes up for that, which would be fine if they didn’t fill the cup to the top with ice. I told the manager and he said “that’s what we are supposed to do”. Even when you ask for no ice?
Weird I would say since only one out of the 4 drinks we purchased had more ice then drink.
Maybe the manager wasn’t willing to correct the obvious mistake because of the complaint that was made about the unfriendly staff.
Ether was seems a bit dishonest to fill the cup to the top with ice when I paid $6.
Was so taken back by this that I chose to sit in the theatre and write a review instead of enjoying the movie with my kids.
Great value and fun atmosphere! Hidden gem for those who don't need the sparkle and ritz of the new theatres with all the special options. Some give it a bad rap, but I enjoy having space to spread out, and saving the cash for coffee the next day! Nice option to see the movies with friends, without breaking the bank.
Yes the prices are up a couple dollars. But they are everywhere.
Also, there are many foreign movie selections that aren't shown in the regular theatre, but they are full price.
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Cinema City Movies 12. 5074 130 Avenue Edmonton, Alberta T5A 5A9 (780) 472-9779
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