Category: | Car repair, Store, |
---|---|
Address: | 4241 139 Ave NW, Edmonton, AB T5Y 2W8, Canada |
Postal code: | T5Y 2W8 |
Phone: | (780) 476-2227 |
Website: | https://www.kaltire.com/en/stores/locations/?StoreID=619&utm_source=G&utm_medium=LPM&utm_campaig |
Monday: | 8:00 AM – 5:00 PM |
---|---|
Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | 8:00 AM – 5:00 PM |
Sunday: | Closed |
Great service. Was in and out quickly. Staff were super knowledgeable and informed me about any other issues to look out for in the future. Would definitely come back here again!
Very professional with the work to my truck and this starts with they're team up front. They can see, and know their customers expect honest treatment that's why I'm one of many who chose Kal Tire. Right now they are working on an extensive quote after changing my summer tires to winter tires and this work will be completed at this Kal Tire location.
visited here today for some new tires. I made an appointment and they were super punctual and got the job done very quickly. Very happy with the service at this location! Highly recommended.
For a decade, Kal Tire used to swap my winter/summer tires for free, as long as I had originally purchased the tires from them. I accepted higher initial costs because of this free service. Suddenly they started charging for this without bothering to inform me. I would have factored this into the cost when I compared prices at various shops for my new winter tires.
Whether they charge for this is not the issue. Failing to inform a long-term customer about this change while making a large purchase is. Thankfully they waived the fee today but I will have to pay each time in the future. I likely would have purchased the tires elsewhere, had I known this! A salesman told me that they had informed everyone, however that just is not the case. The customer waiting next to me had this exact same experience, so this must be a common occurrence. The salesman told me that ALL locations now charge for this, but that isn't true either. I know someone who didn't have to pay for this just last week, at a different location.
Today they were doing well in terms of appointment times, but in the past, when I've made appointments during busier times of the year, you're often waiting hours. It must be due to over-scheduling at that time of year because it's so consistent, and that's at a range of locations.
I am still giving them three starts because they have done the tire swapping properly.
Brought in some vintage wheels to have some tires swapped into them. The guys took great care of my special wheels and even gave them a quick wipe for me. I’ve been to this location more than a few times. Always great service.