Category: | Health, |
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Address: | 13525 102 St NW, Edmonton, AB T5E 4K3, Canada |
Postal code: | T5E 4K3 |
Phone: | (780) 476-6633 |
Website: | http://www.ventacarecentre.com/ |
Would highly recommend. Exceptional care and professionalism.
My dad was a resident for 22 months. Good care.
Overall, staff and management very good. Receiptionist (Kayla) is fantastic. Most HCA's, that were associated with 2200 nursing station were excellent. Staff were very communicative on providing updates and maintaining resident dignity. Dietician very involved with resident nutrition and consumption changes and regularly discussed changes needed.
Food and Laundry services were good. The facility had trouble retaining hair salon provider and when there was an individual available, instructions were not followed. Not good results.
Physio/OT department had inconsistencies - stories changed (head of dept in particular. Does not come across as sincere/professional). Jacki (OT dept) was always helpful tho.
Cleanliness of facility - good. Nice to have several dining areas. Lots of entertainment and activities.
Semi-Private rooms in new wings have a good set up with private bedrooms and shared bathrooms. Only saw a couple of rooms that had 2 beds.
Overall would recommend this care center, in particular in one of the newer wings. Wider hallways, taller ceilings, etc.
Well appointed, compassionate and helpful staff
Doing service work on the kitchen, staff are all very nice and helpful.
Very clean accommodations , staff very friendly and willing to help with any questions. Happy with immediate information given to us on any changes made our Aunts care. Overall very happy with care and concern given to our Aunt at this point in her life.