Tom Harris TELUS & Koodo Store

I had a fantastic experience at the Telus store. The customer service was top-notch, and the staff was extremely helpful. I highly recommend this store for all your Telus needs!

I was there on July 31 and the gentleman named John was very nice and great. I got there around 6:30 pm but due to the COVID. They could only have limited people on the store. The last person he help ended up finishing at right at 7 pm. He stayed extra few minute to help me transfer me from Telus to Koodo. I felt so bad making him stay late. He was so nice and made me feel like it wasn't my fault. This guy need a raise at least or get recognize by the management. Thank you John so much!

Rylee at the Tom Harris store in Crowfoot gave exceptional customer service to my husband and I. We were new Telus customers and she assisted up in upgrading our phones and merging from another supplier. She is understanding of customer needs and went above and beyond to make us feel like valued customers all in the middle of Covid-19 Pandemic. We felt the store was clean and was making safety precautions for everyone a top priority.

I had gone in to switch over my plan from Koodo to Telus, and it was done very efficiently. My data was not working, and when I went in, Rylee and Joyce were on it immediately. After running in to some unexpected problem, they persisted and everything ended up working fine!
I would definitely recommend this store as the service is incredible.

Had a great experience at this location. Joyce was very knowledgeable & helpful. Switching over to Koodo & getting a new phone was a quick & easy process. Will definitely return to this store for any of my future needs!

My daughter and I came in to get her phone hooked up and my account updated. Joyce was very helpful and answered all of our questions fully. I would definitely recommend coming to this store as both ladies were a great face for the koodo/ telus brand