Pinnacle Medical Centres

I have a great relationship with my Dr. and I never have to wait very long when I've made an appointment. Every issue I've ever had has been resolved. I'm generally able to get in the next day or within two days if it's a more urgent matter. Everyone is very friendly and prompt when I visit.

One annoyance is looking on the website for hours to book an appointment and the website instructs to call the clinic for hours, but the automated message after hours doesn't say the hours of the clinic. The latest appointment I seem to be able to book during the week is 2:00 PM but google says they are open till 4:30 PM and the automated message (during business hours) says they are open till 4:00 PM. It's a bit confusing.

All in all a good experience.

Dr. Oosman us AMAZING, I've seen him for 15 years and I'll mourn then day when he retires! Actually, all the doctors here are really great, but the clinic is poorly run...wait times are long; even with an appointment you usually have to wait a long time. They are also hard to get a hold of over the phone...they don't answer and you end up stuck in a loop of automated messages that never seems to lead to speaking to an actual person. The doctors are worth the hassle though, and they are part of the primary care network, which is helpful when you need after-hours attention.

Came here for allergy testing, they were very efficient and informative. Was immediately provided with appropriate prescriptions for my allergies.

Went for a walk in, turns out you need an appointment ????. Nice place though, and very nice staff.

I have been a patient here for years, used to see Dr. De Sanctis, now I see Dr. Raj- The front desk ladies are always friendly and helpful, and I never have to wait long to be seen.
Clean waiting room/clinic rooms.