Action ENGINE Outdoor Machinery Group Ltd.

Good customer service and friendly people BUT my 6mo old Champion generator came back missing at least 6 parts. 2 fuel tank bolts. 2 spark arrestor screws, the spark arrestor itself, 1 screw that holds some small thingy, an RF interferance supressor thing I think. They had replaced the recoil starter cord for no reason whatsoever. The factory cord frayed and broke so I replaced it with MUCH STRONGER parachute cord. Action Engines took that off and replaced it with a skinny vinyl cord...why? After running only two hours since I picked it up last Friday, it now has an oil leak near the carb and cyl head. Did they forget the carb gasket too? It's going straight back on Monday.

We've taken our generators to Action Engine for 8 years. They've looked after 2-3 different generators in different vehicles at our agency and they've always done a great job. The work is always on time, fast and done well. They're also really great people and nice to everyone who brings in the vehicles.

The level of customer service and attention to detail found at Action Engines far exceeds what is typical of today's small businesses in the Calgary area. I have been a customer of this firm for several years, and whether for small engine purchase or repair, whole home generators, antique or classic automotive assistance, or quality shop equipment, Kevan and his staff can't be beat. I recently purchased of a set of tire machines for my home shop from Action Engines, and they were very reasonably priced, of much higher quality than others offered in Calgary, and were delivered and set up free of additional charge, and came with a one year warranty.

Five Stars, highly recommended for their high level of customer service, quality work and superior product offerings.

We had one of our motors go down on our paint booth and Kevin and his Action Engines team bent over backwards to get us back up and running! The service was Incredible. Not to mention that this happened on a SUNDAY!!!! Very few companies would have gone this above and beyond, but these guys did it with a smile on their face! I would highly recommend Action Engines! Thank you so much Kevin!

My family and I have been working with Kevan at Action Engines since the early 2000s. Action engines has serviced our existing equipment for both our acreage and our business as well as upgraded us when our equipment got tired. Great place to deal with great customer service!!! You guys rock!!