Category: | Point of interest, Establishment, |
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Address: | 14559 19 St NW, Edmonton, AB T5Y 1S6, Canada |
Postal code: | T5Y 1S6 |
Phone: | (780) 306-1989 |
Website: | https://www.miksmedia.ca/ |
Monday: | 8:00 AM – 8:00 PM |
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Tuesday: | 8:00 AM – 8:00 PM |
Wednesday: | 8:00 AM – 8:00 PM |
Thursday: | 8:00 AM – 8:00 PM |
Friday: | 8:00 AM – 8:00 PM |
Saturday: | Closed |
Sunday: | Closed |
I've known Mac for a number of years. The level of customer service he gives to his clients is refreshing to see. I have been around many IT businesses in the past and many of them fall short when it comes to customer service. You will not have that experience with Miks Media. Mac is a wealth of knowledge. His patience, honesty and attention to detail delivers an exceptional experience for his clients. Make sure you talk with Mac before hiring another IT company.
Mac and Kasia are amazingly responsive and caring. They helped educate me on protecting my data via effective cyber security. They also have a great password manager I use to remember my passwords. Highly recommend!
I want to thank MiKS Media for their help with my business to respond and become more efficient on service calls. They've provided my team a simple solution to service our customers remotely without having to be on site. Very knowledgeable and passionate about what the do. I highly recommend for any IT solutions.
I am not a current client of MiksMedia; however, I did have a problem this morning that I could not solve on my own and had called them to see if it was something that they could help me out with.
It turns out that it wasn't, as it was a problem with the company that my website is currently hosted though, but Mac was able to give me some questions to bring back to our host and I was able to get my problem solved right away - and he did this all without charging me!
Mac is easy to talk to, he spoke in a language that I could understand (rather than the lingo used by most computer people I have spoken to), and was really interested in helping me solve my problem even though it didn't really do anything to further his business.
I am so happy with how this transaction unfolded that I am now talking with Mac about having him host my website and am looking in to having him perform other IT related tasks for me as well.
10/10, Mac! Thanks again!
Great product, even better people, prompt service, care and easy training. I would highly recommend.