Alberta Retired Teachers' Association

I have waited to join the ARTARx plan, and am tremendously pleased with the service we are receiving! It will be so reassuring to have this plan at our backs as we resume our travels. The other benefits of joining ARTA, include being part of a community that advocates for seniors. We need that!

ARTA has really picked up on the operations of their company in terms of answering calls or emails. Compassionate and patient agents are truly making their priority to address member concerns regarding policies and claims. They are able to simplify how coverages work which is very helpful when it is confusing. The process of transition this year for ARTA was very taxing and difficult for members to understand unless you are in the thick of it. I was very disappointed as I had just joined. However, recently their significant improvement in their operations has regained my trust.

I am 100% happy with my ARTA benefits coverage. It gives me real peace of mind to know that I am part of a plan built by retired teachers for retirees. Whenever I have had a problem, the Member Services team has done everything they could to resolve the issue quickly and effectively.
Since January 1 when the ARTA plan switched to self-administration, it was more difficult for several weeks to get to talk to a real person quickly, but that has since been resolved, and things are back to the regular great service.
I applaud the hard-working team for their stellar efforts on our behalf through a challenging time. You are an amazing group!