Category: | Point of interest, Establishment, |
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Address: | 12959 156 St NW, Edmonton, AB T5V 0A2, Canada |
Postal code: | T5V 0A2 |
Phone: | (780) 452-6000 |
Website: | http://www.fancywindows.com/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | 9:00 AM – 4:00 PM |
Sunday: | Closed |
John is a really great technician. I have an issue with my front door right after the possession. Today he came, explained me very well and tried to fix it. He asked me not to use for 5 days. So far he did a fabulous job and I will check my door in next 5 days.
I am having some issues with my windows in my brand new home. My builder/warranty provider contacted Fancy Windows and they have come and checked my windows. They are working on fixing the problem. I have contacted them a few times so far and have asked them questions. Every time I have contacted them, they have returned my calls and answered my questions. I have asked for a quote on some upgrades on the windows that need repairs/glass replacements and they gave me a quote on the same day they promised to do so. So far it has not been a bad experience. I gave them 4 stars because it would have been nicer if the windows did not have any problems. But, it is normal to have some issues here and there when you build a new home. What is important is whether or not the builder and the sub-contractors/vendors stand behind their products and fix what needs to be fixed. I will write honest updates here as they complete this job.
Fancy Windows is the top of the pile as regards quality. We are very pleased with the courteous and meticulous service we received from the entire Fancy Group Team members.
On time delivery for windows and doors was key to this project and fancy windows staff and management kept there promise and did not disappoint, despite the global material crises.
Fancy windows quote was quite competitive as compared to other window manufacturers. Good product and workmanship. Everything was satisfactory, timely and reliable. Staff was very helpful at all times.
WOULD HIGHLY RECOMMEND