Category: | Point of interest, Establishment, |
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Address: | 12615 124 St, Edmonton, AB T5L 0N8, Canada |
Postal code: | T5L 0N8 |
Phone: | (780) 453-2093 |
Website: | https://www.hi-velocity.com/ |
Monday: | 8:00 AM – 4:30 PM |
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Tuesday: | 8:00 AM – 4:30 PM |
Wednesday: | 8:00 AM – 4:30 PM |
Thursday: | 8:00 AM – 4:30 PM |
Friday: | 8:00 AM – 4:30 PM |
Saturday: | Closed |
Sunday: | Closed |
The heating system I did by myself!
I received a bid for an exorbitant amount for a conventional heating system some 10 years ago. As a single father of 3 I could not afford it. I was building a home with my two hands and spare change left from buying groceries. A good friend of mine mentioned Hi-Velocity Systems, so I went to their website. The instructions were simple, straight forward, and it was stuff I could do it myself, so I bought the parts. The material cost was 40% vs the conventional heating system, ducts, labor, heaters, etc. Installation was done in 10 days, just because I took my time, as I was very peculiar on making sure it was all done perfectly. The system worked great for over ten years, until recently when the local power company spiked the power and burned the original integrated circuit for the variable speed controller. I ordered another one, and to my surprise, I received live, (like a human, a person) assistance - Thank you Sean and thank you Kevin! Both took their time and made sure that I set up the system and it worked as it was supposed to.
The big deal here is that my gas bill is 40% of what the conventional system's gas bill would be. I know: before this house I owned another that was half the size and the bill was more than twice of what I pay now.
The best experience ever. Super patient, understanding, solved my problem with 14 year old equipment that I screwed up
We have owned ENERGY SAVING PRODUCTS Hydro air system for almost 2 decades and would not go back to traditional methods of heating and cooling. The high velocity airflow translates into greater comfort in all seasons. We are now looking forward to swapping out components and going with the newer variable speed inverter heat pump technology to complement the Hydro that feeds off our efficient gas condenser unit. And did I mention customer service? Whether it’s a tech or sales related problem they will always pick up the phone, email, or text. I’ve even had weekend access to mobile phone numbers when needed!
I have been dealing with ESP for quite some time. Customer service is something that some companies just say they have. However ESP has great customer service and a great product that they stand behind.
Thanks for all that you do for my and my staff.
Great quality products. High end fit and finish. Definitely worth the money.