Sterling Homes Edmonton | Head Office

Professional builders, impeccable customer service, and very responsive.
Thanks a million Sterling Homes for our beautiful brand new home.. It's been over a month and we are loving every bit of it. Special shout out to the amazing team that worked with us through the building/possession process..Crismary, Jerry and Yang. You guys are the absolute best!!!

We (my family) got referred to Yang late August during the pandemic, one phonecall he was available to walk us through some offerings they had. We were first time home buyers. The company took time to communicate with us every step of the construction and we had fun doing 3D walkthrough of the models while they built. This helped us make decisions about our furniture ahead of time. The empathy and professionalism is top notch. I will definitely recommend

We waited until we have lived in the house about a year before writing this review. This house we purchased has been nothing but amazing. It’s basically our dream house and we love it. I would definitely recommend Sterling Homes to our friends.

We are building our home through Sterling's Gonek team. Our possession date is approaching and we've been more than happy with the level of interaction so far. Brady Gonek was great throughout the whole process. He kept us updated on the progress and was highly responsive. The home owner portal is also a pleasant plus. We would highly recommend Sterling Homes.

I want to share how my rating has gone from just 1 star to 5 stars.

A few months ago, out of frustration due to some unexpected delays and misunderstanding on the plan, I posted a long review detailing what the issue was, and gave them the lowest rating I could give. We finally got the house last month and the whole team - from the sales team in Allard, to the site superintendents and the warranty technician - managed to turn things around and turn the whole experience into a positive one. They built our dream home, exceeding all our expectations, and they continue to provide excellent customer service even after possession, reaching out to us and still continuing to build a great relationship. I wanna give a huge shoutout to Jerry, our sales agent, who probably had the worst headache dealing with us and the issues that had surfaced before, yet whenever we talked to him, even amidst the frustration, we've always felt his urgency to make things right for us. Shoutout to Natalie, Yang, Jonathan, and Darren too for always doing their best to provide excellent service too. I appreciate how whenever we call, there's always a friendly voice on the other line. Every other issues and requests we had after our move-in were handled quickly and satisfactorily too - the paint touch ups, toilet replacement, repairs on a cabinet - all of these we're done with no questions asked. Their main goal was to make us happy. So, for future buyers, rest assured that Sterling Homes and their team will do what they can to make things right and turn the whole experience into a positive one for you. Thank you, guys! We appreciate you.