redbike

I called looking for a Linus 7i Roadster, and a gravel bike. I am from Saskatoon. I believe we have to support our local bike shops, alas there was just no selection in Saskatoon. I called Red Bike and ended talking on the phone for over an hour trying to dial things in.
It was great!!!!!
Knowledgeable staff that are passionate about cycling and their products. We landed on a roadster which they set aside, they had no gravel bike for me (a steel frame in a 1X11 drivetrain) I described one at another store, based on the information I gave the sales person they told me "just go buy that bike it's is an terrific build for the price". That was was Wednesday, we drove to Edmonton for the day on the Friday. I went to pick up the gravel bike and then onto Red Bike. We got there and ran into a minor customer service issue with a staff member. I was quickly approached by Cliff (owner) who intervened and more than made up for our initial experience with attention to detail, service, and terrific value! The roadster that was set aside was a little to big so I downsized. Cliff, and the rest of the staff and the experience was truly pleasurable. Truly a great store with great stock, and if he does not have he will get the product.

I don't often write Google reviews, I will when the experience is extremely bad or extraordinarily good. This was extraordinarily good.

Not all things are perfect and mistakes are made the true mark of exceptional service and the character of the shop is how you recover, learn and make things right with the customer. Cliff went above and beyond and has a customer for life. Even though it is 5 1/2 hours away I don't see me buying a bike or accessories anywhere else!!!

I've been dealing with bike shops for 30 years, and to me Redbike is one the best for service. I would absolutely recommend them for a bike, and definitely for after-sale service. A great local bike shop

Had the part I needed at a good price.

I looked all over B.C. for the bike I wanted but, as is the case for tons of people right now, it wasn't available in my size. So to the Internet I went. I searched a number of bike shops outside of B.C., which wasn't proving to be very useful UNTIL I contacted Redbike in Edmonton. Not only did I find the bike I wanted but even if I hadn't I felt like this shop rose to the highest level in terms of their customer service. I was impressed from the word 'go'.

I was able to purchase my bike on their website and they packaged it up and shipped it to me in a matter of hours. Even better, I received it earlier than was expected. I couldn't believe how easy they made it for me. So a HUGE thank you to Brent and whomever else was involved in this process. If I lived in Edmonton there'd be no doubt about who my 'go to' bike shop would be!

Love the place, love the guys! Cliff was so wonderful in helping me set up payments towards a bike for my partner. He would’ve had no problem selling it, but he decided to help me out with a payment plan just so I can purchase it.

We drove 3 hours from Calgary to grab the bike and it certainly will not be out last trip! Will highly recommend this place to everyone!