Sentinel Storage - Edmonton Roper Rd

I’m rating them 5 stars because of the staff Mary, Simir and Jenn (manager)!!! We’ve had a unit there since 2016. We’ve had a recent break in because of our neighbouring units were targets but luckily nothing was taken from us. It was a very upsetting and unsettling experience. The staff mentioned made us feel supported and accommodated us the best they could. We’re now in a different unit still with them feeling good about storing our belonging there. Thank you for your time and patience with us during this trying time.

Great experience booking a storage locker via telephone. One minor hiccup was that, when payment went through to the central office, I was told someone from the location would follow up with me right away with instructions on access to my locker and to verify my ID as I needed access to the locker that same day. A few hours later, I still had not received a call, so I followed up directly. Having said that, when I did follow up, I was looked after immediately and had no further issues.

The staff are very helpful and courteous,which is a rarity these days. Highly recommend.

I do business here weekly at minimum. I had an extremely negative interaction with an employee. The company has rectified the situation and handled it very professionally. I have the utmost respect for the Sentinel team after the way they handled that incident. I can no longer hold them to 1 star. 5 Stars for professional upper management that cares for how their customers are treated.

A smooth and easy interaction for your stored belongings. I recommend this place for all individuals & businesses.

Did research - prices at this location are good (but change based on unit availability). Good location. Josie was extremely friendly and helpful - great overall experience.