Easy Parkade

I'd like to put kudos out to the Edmonton International Airport parking.

First, we had won a 3 day parking pass at Value Park; however, it expired during Covid. I contacted Value Park, Value Park replaced the parking pass in less than a week with a new expiry date.

Second, we had bought Easy Park at 50% off for our trip this fall. Then WestJet cancelled our flight and scheduled us to depart a day earlier. I know it is no problem to change the reservation by a few hours but to add a full day on a 50% off rate could be an issue. I phoned and spoke to EIA Parking, she was unable to modify the reservation but contacted her manager to assist in making the change without me losing the 50% off. Later that day, the email came through, EIA Parking successfully modified the reservation for a day earlier.

EIA Parking has been the easiest to work with, the most helpful, and the best response I have had for a long time. I believe they deserve a huge Thank You. I will never hesitate to prebook parking with them.

Had a discount code making this the same rate as the nearby uncovered lot when I booked in advance. It’s easy to navigate and allows for easy access to the airport. I ran into some issues as the entry process is a bit complicated if you book in advance (really read the instructions!) - but with that being said, the person on the other side of the “help” button was helpful and fixed the problem

The parkade is easy to locate and navigate. The 24/7 assistance was nice, especially for unexpected trip changes. Covered parking with outlets is a really great option in the winter in Edmonton, where it can get pretty cold. The terminal is immediately adjacent to the Easy Park, so a person can get in and out in a matter of a few minutes. Keep a look out for discounts if booking online ahead if time- they can add up to significant savings.