Mr. Lube + Tires

I showed up for an oil change and to get new tires put on. My truck had rusted the tires to the axel and my oil cap was wrenched on really tight to the point that it took several minutes longer for the job. The staff were so patient, so friendly, and didn’t get frustrated at all despite how much effort and time it took to complete the job. They were all smiles the whole time and just laughed off the situation. It was so pleasant and I couldn’t speak more highly of the service.

Had slow leak in tire. They were able to check the tire very quickly as did not want to run flat. It was determined there was a screw puncturing tire and it was too close to the sidewall to repair, the could not and would not repair. They explained the safety risk of repairing if went somewhere to get repaired. There was no pressure to sell anything else, just proper information about the risk. Purchased replacement tire and brought the tire back to get old tire removed and new one installed. They were friendly and quick to remount the tire. No issues at all. Thanks for the quick service and following proper safety procedures. Not nice having to spend a couple hundred dollars on new tire vs repair, but definitely not worth risk of accident.

Took my truck in this evening and the team was nothing but helpful and positive. My oil filter was on so tight from the dealership that they had to use a 2ft breaker bar to remove it and did so without damaging my truck. I am so happy that I went to the Mr Lube team on the west side. Big shout out to Jake, Jasmine, Kayla and the Manager Austin.

I went in today thinking something was wrong with my oil but they said everything was fine that was the color it was supposed to be. I had them check the transmission oil cause it was empty and I had a leak. Tyrell was great and explained everything well. He was very professional. He added some transmission oil and mentioned I need a seal replaced and recommended a place. Thank you for your continued service.