Central Alberta Medical Imaging Services

So today I drove to Camis in Sylvan, a 30 minute drive, and arrived 20 minutes early, but I thought I’d call them anyway as they had asked when booking the appointment, and see what happens. I ended up leaving a voicemail. After 20 minutes and still no call I decided to go to the door where I saw a sign saying that if my appointment hadn’t been confirmed by a phone call to please call. Well I had already called and left a voicemail, so I thought, ok well maybe they’re busy, Covid and all. I continued to wait another 15 minutes, my bladder was bursting so I decided to go in and talk to them. Upon entering I explained from the door that my bladder was bursting and I’d have to rebook if I wasn’t going to get to a bathroom soon. I was asked if I’d called I said yes, and that I’d left a voicemail. Now this is where I’m a bit peeved. I was asked my name and asked to come closer to the counter. I told her and I was asked to have a seat. The gal went down the hall and then a nice young technician, Kelsey, waited on me! She was excellent. As far as the front desk girls, well first of all; check your voicemail, and when someone walks in you could at least acknowledge that someone is there, even a smile or a nod, something so I know that you know I’m there. And own up to your mistake and at least apologize and I wouldn’t be writing this review. Thank you Kelsey you did a great job.

I spoke with a lovely receptionist today who seriously helped me out big time! She went completely out of her way to call dynalife lab for my up coming appointments. Thank you for being understanding and supportive, you definitely eased my concerns!

Such a wonderful friendly office! The ladies at the front desk were so happy - they just made me day!