Hendra Moving & Storage

Some good, ???? some not.????

On the plus side, Andrew, Chris (excellent) and third mover (don't have name) (he was ok)who initially arrived did a good job. Polite, hardworking and careful with possessions.

Unfortunately, later in day, they decided they needed extra help and one of those guys was not good, Gord. He was ready to start throwing our furniture into the elevator, was sarcastic,loud.....my husband put an end to the rough treatment of our stuff but if he hadn't been there, probably would have had damaged furniture or other items.

They quoted me a rate initially that was higher than all other companies I contacted but I thought they were worth it, considering most reviews here. I also was impressed with Diane's prompt and informative email replies, from start to finish.

But when they said we were going to be charged for an hour to return to their shop AFTER move was over, nothing off for lunch time....I put in a complaint. The guy with the final invoice was in a big rush to get going and was dismissive about my concerns about this additional cost so I let it go and contacted Diane at office instead. They did make an adjustment on bill that was satisfactory so that was good. But be aware, they are not "off the clock" when they finish moving your stuff, they expect to be paid to drive back to their shop, Victoria being where we are and they are based. Travel,highway time I can understand, but this kind of charge I do not agree with.

We are glad move is over and we haven't found anything broken yet in the piles of boxes we have, so hopefully that will continue.

Good movers are VERY hard to find. We have had good and bad ones, through the years. I would rate Hendra as satisfactory overall.

No question, Victoria's most professional moving and storage company. Staff and crew are extremely hard working and always act in the client's best interest. Management and Owners can feel very proud of how the public and their possessions are treated. I will always recommend that my clients use Hendra Moving and Storage.

Outstanding experience from start to finish. Professional, flexible, courteous, and helpful. Friendly movers, everything ran smoothly. They even have free boxes and packing materials. Couldn't imagine a better experience!

The crew that did my move was really friendly and professional. I liked that they took such care with my stuff, wrapping my furniture and putting down mats for the carpets. The move was done efficiently and I was happy to work with Hendra.

Just worth noting that their warehouse has moved so check on the travel time when you book. I’m happy enough to recommend this team!

Very professional. Hendra went above and beyond to pack and store our household possessions when we moved out of our house for a nine month house renovation.
Their moving and storage fees are very reasonable. We felt their storage facility was very secure.