DIY Heat Pumps Ltd

Very very pleased with DIY Heat pumps!

Chris was extremely helpful with the timing of the purchase, saving me some tax, and then with the rebate process, saving me some more money.

He patiently answered all my installation questions, and there were a lot of them, even though at some point me must have gotten sick of seeing my name in his InBox.

Finally, he assisted with a minor post-install issue.

In all, the whole DIY A/C adventure went about as well as I could possibly have hoped for. Bring on the summer!

We are very happy with our new heat pump. After trying for weeks to get a quote for a heat pump from other companies we got frustrated and decided to go the DIY route. Chris was great to deal with and got back to us right away. The install was easier than expected and only took a few hours.
I would highly recommend DIY Heat Pumps to anyone who is handy and is comfortable using a drill, wrenches and a level. We did hire an electrician for the wiring but the rest was very straight forward. The AC is working great so far and looking forward to seeing lower heating bills this coming winter.

Bought a 27k two head unit from Chris at diyheatpumps.ca. The whole process was great. Chris helped me pick the correct unit, answered my millions of questions via email and phone calls. The install itself went quite well and I am not anything like a carpenter. Follow the directions step by step and you'll be fine. Once installed I felt like one of the heads was not working like it should. I spoke to Chris and he assured me it would be taken care of. He took me through some troubleshooting steps and then got me in touch with Mr.Cool tech support. They walked me through a bunch of checks and in about 20 minutes had me sorted. (The electrical had been hooked up backwards). Both heads are now working great and we are super happy. Would 100% recommend.

Simon and the team were very helpful with purchase and after sales support. The unit was delivered promptly and was relatively easy to install. I had a vibration issue but Mr. Cool customer service was great in diagnosing and solving the problem. I highly recommend the system. It was a great upgrade to our home.

I needed something to replace my inefficient and ineffective main floor baseboard heaters, and knew a heat pump was the way to go. Quotes for a professional install were thousands of dollars more than the DIY kit. Simon and Chris helped me get the right heat pump for my needs and offered some helpful advice for the install. The install went smoothly, and I was able to complete the whole project in a day. The Mr. Cool unit runs quietly and effectively, keeping our living areas at a comfortable temperature. The bonus of having cool air in the summer months is great. In fact, I like it so much I'm getting a second unit for our upstairs.