Home Care Assistance of Victoria

We have found the staff to be very hard working, efficient, kind, caring and cheerful. We would highly recommend this company.

We received excellent care for our Mum by Home Care Assistance Victoria. 24 hours a day, the caregivers were attentive, professional, unfazed by anything, and clearly liked Mum. I was impressed by how they respectfully were immediately with her whenever she needed anything. They were good cooks too.

The girls at Home Care are fantastic! They have cared for my aged mother so well. Caring for her needs in such understanding and gentle ways. All her needs are well taken care of and they let me know of anything I may need to follow up on. They are easy to get hold of and will deal with any concerns immediately. Very professional but always so kind and warm. I wouldn’t hesitate to recommend Home Care Assistance to anyone. Five stars in my book

I want to express my thanks and gratitude to Lutgarda and her caring staff at Home Care Assistance for the assistance they provide to support me and my mother in our home care journey. They support me as part of a cohesive team to ensure my mum’s needs are met and that she gets the best care tailored to her specific requirements. I would have no hesitation recommending Home Care Assistance to care for a family’s loved ones.

The care of an elderly mother with complex medical issues is a moving target. The staff have accommodated on an ongoing way and enabled Mum to stay in her home far beyond what would have been the case. Not only that, the special rapport Flor and Felice in particular have formed with her have, in my opinion as a physician, extended Mum's life and improved its quality immeasurably. Flor and Felice are astonishing human beings and we are truly grateful for their deep investment in our mother's well being.

Not every situation has resolved perfectly smoothly, as is inevitably the case, but Lutgarda has always been on the spot with addressing system glitches efficiently and effectively, at all hours.