MRM Irrigation Inc

We contracted Comox Valley Irrigation and Pools (MRM Irrigation) to design and build our 36’ x 18’ inground pool. After a lot of hard work, John an his team delivered an end product that we are very proud of. The entire process from our initial consultation right down to filling it with water was positive. John’s professionalism and attention to detail was exceptional. He responded promptly to all correspondence. This project was a large investment but worth every penny as our family will enjoy it for many years to come.

Postscript. John has reached out to me about this. Apparently they are still the same company. I haven't been in touch as i am currently away but in the interest of fairness, it felt right to add this. I appreciate the follow up. They get a star back from me as a result.

I have had to change my opinion on this company (See below). think they have changed ownership. Brought them in for some additional work. Work itself was okay but the technician just left without letting me know he was done, they forgot to charge me for some of the materials. It took two attempts to inform them of this and when i finally got it through to them, i didn't even get so much as a thank you. Not to mention, they charged really well for said material. Found the same controller for much less at a local supplier. Have switched to another company since this.

Original review.

As a new resident in the Comox Valley, I have had to start fresh learning which businesses do good work. MRM is definitely in the good column. My irrigation system is new to me and I needed to have the system blown out for winter. When we couldn't find a blow out port, John came out a 2nd time to install a needed valve. He was great in answering my questions, super friendly and did very good work. I learned a lot which is always my goal and based on my experiences, I wouldn't hesitate to recommend MRM.

These folks are amazing...! On 3 separate occasions they went above and beyond. They initially squeezed us in to resolve a problem with sprinkler heads not working properly despite their being extremely busy. When I called them back a few days later with concerns about the program not cycling properly they squeezed us in once again. It became evident that the controller was bad. They recommended a "smart" wifi based unit with a substantial rebate and had it installed that day. A couple of months later we had water pooling in the front yard. I gave them a call and yes, problem solved in a timely manner. They hand dug down to a line break coming from the main water line and fixed it. Very, very seamless at a reasonable cost. Thank you MRM!!!