R A M Appliance Service Ltd

Have to take a couple stars off here for 2 reasons.

1. was that I went into the store with a defrost issue looking for a thermistor but a gentleman working there said he just had the same issue and that the board was going to be the problem, so I bought it at $275 and installed it myself. Very straight forward. When it turned out to actually be the thermistor it cost me another $225 for a repairman to diagnose and take 30 minute to fix it (he didn't even have the part on him, whats up with that). $70 for troubleshoot, $70 for their hourly rate and $60 for the part. Plus tax...

2. Be aware, they do not give you a decent window to be home, they just call you in the morning and tell you at that point when they are going to be there, say goodbye to your day if you work for a living.

Not overly impressive service wise, in store or field, be aware that the $70 service call fee doesn't include them hooking up the new parts about $70/hour. Total time spent working on the thing was less than 30 min. Charged $10 also for being in mill bay.

Competitive pricing or not i feel that this this should be built into their hourly rate, however if I would have just had them out in the first place I could have saved some cash.

R A M Appliance Service Ltd
Great experience. Walked in asked for a part. Sam says no problem, be here tomorrow. I don't say anything....disbelief sets in.
Next day I call in, Sabine answers... I ask, is my part there?
Yes it is...moral of the story, some businesses actually deliver the goods.
One Less headache!
Thanks Sabine, thanks Sam

called to have my washer and dryer repaired. The gentleman who answered my call took my info, quoted me their rates (which were reasonable) told me the repairman would be there on Thursday. He did come that day assessed the situation, came back the nest day and fixed both appliances. I was more than pleased with their service and would not hesitate to call them again if I had to. THANKS.

They are very nice to deal with. Fair pricing very helpful.
I think best place to get appliances