JRT Auto

My Ford f350 with a 6.0 diesel broke down on me. This is bad,I make my living with this truck. Anyone who lives in my area knows its tough to find a 6.0 specialist. I called the local shops in Invermere and the soonest I could get an appointment was 5 days. JRT is in Cranbrook, about a 100km from me. I called John on Thursday morning he said he could have a look. I got my truck towed to him,he diagnosed it right away and called me. I needed 2 fuel injectors. After a brief chat at around 2pm I told him to go ahead and fix it. He had the parts overnight delivered and to my surprise called me at 10:30am the next morning!!! To tell me my truck was ready. Not only that ,he knew my tyranny dip stick was fubared and he took the liberty of fixing it free of charge because he happened to have a spare one kicking about the shop.
He took the time to talk to me about the diagnostics of my truck and was really truly awesome to deal with. I'm bringing my truck to him from now on and would recommend JRT to anyone!! Way to go John,I really appreciated your great service. Thank you.
What normally would have been a week + of down time you turned into about 30 hours total. You da man.
Cheers!

Excellent service, great work. The owner is extremely experienced and knows exactly what he is doing. Would highly recommend JRT.

We lost our boats drain plug that turned out to be a very unusual type that is no longer available. We took the boat to JRT to see what they could do for us and they matched the thread and made up a new plug that does its job and we go back out and not drown.
Less than an hour from start to finish and very reasonable cost. Really good, old school engineering at old school prices too, great outfit.

While on route to our long weekend destination in BC, I regrettably discovered the steering cable had snapped on our boat. In a frenzy, I desperately searched Google and discovered JRT Auto & Marine while parked on the side of the road with boat in tow still one hour outside of Cranbrook. I called at 730 AM and was enthusiastically greeted by a concerned and sympathetic business owner (John) who generously offered up his time. We pulled into town and dropped in knowing that things might not turn out as we hoped. Well, John surprised the heck out of us and made the magic happen. He sourced and ordered the part then had it couriered to his location for repair. We left the broken boat in his capable hands and collected it the next day with repairs complete. Oh yes, he not only completed the repairs, he did it quickly and without the "distress" premium we were fearing we'd have to pay. We'd highly recommend John to anyone who needs a boat mechanic! We sincerely appreciate your honesty and willingness to help us out! Thanks John!