Shift Air BC

I just had a new electric furnace installed and I was thoroughly impressed with the entire process from start to finish. The whole team was prompt, professional, knowledgeable and kind, which goes such a long way in my opinion. I’d have no hesitation in recommending this company.

Very professional team, and willing to patiently walk through options and budget considerations with me. Installation was done exactly the way I was hoping (and on time!) and the A/C unit they installed integrates perfectly with our existing system. Stayed nice and cool this summer!

Decided to purchase a mini-split heat pump unit for our heritage home. Called Shift Air in January. Got a call back from Kathy either the same or next day, and within a day or so after that Brent came to the house for an estimate. They provided a written estimate within another day or so, with a discussion around availabilities for a March install. Also made some recommendations around availability for grants and rebates. Around the end of Feb, we got another email confirming the March install date. Date came, the crew of 3 were here first thing, along with an electrician (invoiced separately) that they secured. Install took about a day and 1/2 (1 outdoor and 2 indoor units) Great work was completed on-time and on estimate; crew tested the system and did a good job cleaning up when they were done. Pretty rare to find trades that are that dependable and professional. Highly recommend for anyone looking in the Columbia Valley for this type of work! Thanks

I've used Shift Air BC for my heating and air conditioning. I am in a small village where it's hard to get service. Shift replaced my old, malfunctioning heating and AC unit this past summer and I was very happy with the friendly, knowledgeable service. They were able to get the unit I needed from Calgary and got it installed quickly. The office staff (Kathy!) is efficient and always answers immediately when I've had to message. I had a follow up appointment when I was having troubles with the new thermostat and again had great service. Most recently, my thermostat was acting up (again) and I messaged Shift on New Years' Eve. I was surprised to get a response right away, letting me know what the likely problem was, asking a few questions, and letting me know that they would come to do the warranty work right after the new year (I still had heat!). Brent came out, on an evening, and replaced the thermostat and all is well. Very happy with the service from Shift Air BC.

Called Shift Air Mechanical December 26 due to our furnace fan not working and to our surprise our call was answered. Melissa told us Kathy would get back to us December 27 to arrange a service call. Kathy calls us December 27 and tells us Brent will come that day.
Brent arrives later that day and is able to get the fan working much to our relief; he was professional and pleasant.
We are so appreciative of how Shift Air handled our problem. It needs to be noted that we live approx 100 km from their office and it is Christmas. We will not hesitate to recommend Shift Air. Thanks to everyone at Shift.