Category: | Point of interest, Establishment, |
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Address: | 45805 Luckakuck Way Unit 101, Chilliwack, BC V2R 5S3, Canada |
Postal code: | V2R 5S3 |
Phone: | (800) 433-5778 |
Website: | https://stores.bestbuy.ca/en-ca/bc/chilliwack/45805-luckakuck-way-unit-101/geek-squad |
Monday: | 11:00 AM – 7:00 PM |
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Tuesday: | 11:00 AM – 7:00 PM |
Wednesday: | 11:00 AM – 7:00 PM |
Thursday: | 11:00 AM – 7:00 PM |
Friday: | 11:00 AM – 7:00 PM |
Saturday: | 11:00 AM – 7:00 PM |
Sunday: | 11:00 AM – 6:00 PM |
I brought my Asus Zenbook in for work that was under manufacturer warranty. Troy at Geek Squad was very knowledgeable and processed my laptop in no time. I had it back with zero issues in about a week, at no cost due to the warranty. Great staff and great customer service.
Dealing with the professionals and employees in person was excellent. Helpful, friendly and knowledgeable folks that seemed to enjoy their work. I would have given a 5 star rating if I was to base it solely on my interaction with them... however, I had the pleasure of phoning in to the call center and that experience is why I docked a star. The person I spoke with was friendly and did their best to help me with what I needed. The language barrier made things quite difficult and my account ended up being terminated. So in the future, I won't bother calling in at all if I can't speak to someone who can properly comprehend the questions I have.