Air Liquide Canada Store

Went to the Burnaby store last Tuesday July 21, 2020 and dealt with sales person Ryan Spannier. I was having gas flow problems with my Millermatic 211 dual voltage which I bought from Air Liquide many years ago. I have not used it very much over the years and the machine is in excellent condition. Ryan told me I had enough gas in the tank and that the problem was either with the regulator or somewhere inside the machine. He offered to loan me one of the shop regulators and hose to try out. I just live 5 minutes away. He did not ask for my credit card or any other type of deposit. Now that is old time business!! I guess I look trustworthy!? Much appreciated. I determined pretty quickly that the problem is not with the regulator and hose . After promptly returning the regulator and thanking Ryan, I wondered how I was going to do my little welding job the next day. I then thought about using flux core wire with my welder (ie. no gas required) and discovered that my machine could indeed use flux core. I then called to ask Ryan if they had any flux core wire. After he confirmed, I went back to the store to pick up a roll of flux core wire. Ryan was very friendly and helpful throughout the process. After getting back home and installing the flux core wire, I just happened to double check the manual which said I had to reverse the polarity of my machine while using fluxcore. After the simple polarity swap, the machine worked as it should and I was able to complete the project the next day as promised to the client, just in time for my hip surgery in 2 days.
NOTE: while changing the wire spool, I noticed that the hose end of the gun did not seem to be not fully inserted!! Could this be the problem I was having with the gas. Anyways, it will have to wait until my hip heals. I completed the job with flux core wire.

Thanks again,

John Leung

For many years I’ve been dealing with this centrally located welding supply store. Big fellow Ryan there is especially helpful with his knowledge of the trade, patience and kindness. Air Liquide carries pro range of gear and consumables that has stood the test of time

A bit of a wait as they appear understaffed, but the sales guy Ryan was very knowledgeable and helped me get the correct Parts for my welder.

Great people to deal with. I forgot my wallet and Ted totally helped out by taking an email transfer and paying from his bank account for my purchase. Couldn't ask for more help and better service. Thank you.