ECM Espresso Coffee Machines Co.

Best espresso machine store in Vancouver. Danny was super helpful even though he knew that I wasn't ready to purchase a machine that day. He still went into detail on a machine I was looking forward to purchase. I will definitely purchase the machine from them when the time comes for me to upgrade.

Great service from Brian Cook! Fixed our Saeco right in front of us ..... making us HUGELY happy! He truly is great at his job and and AWESOME at customer service!
Best customer experience ever!

ECM will take care of you, no doubt. They have an awesome selection of espresso machines and can be trusted to repair yours well. We got a coffee grinder and an espresso machine from them and can’t be happier. Remo is the sweetest guy, and we’ve loved the experience.

I was absolutely amazed with Fabio in the service department. He listened to my problems I had with with an older La Scala Butterfly espresso machine. He then confirmed the diagnosis and explained what was needed to be done to repair it. He explained how I could do it myself or that I could bring it in to have it serviced and repaired. He told me to be sure, I should email some pictures and he could look at it to see if he had the parts I needed. Within the hour I had my answer. I was totally shocked at how eager he was to share his knowledge, how professional and patient he was with me! Can't go wrong with professional, polite service!

I went in today to have my espresso machine serviced. It's an older model that may or may not be able to be serviced. Favio was my service tech. He was very knowledgeable about the machine. He was able to fix right then and there. The service was excellent. I own a couple of machines and this is the only place I would recommend. You should do the same