ICBC Centralized Estimating Facility

Really efficient work, great customer service I was impressed how they handled my car articles and put it in a bag just to pick up after they determine my car was a total lost so sad 😥

Made an appointment a few days after being contacted by ICBC. Our car was a write off. Did not have to wait in line. They had already packed up all the contents on our car. They even offered to help us carry the contents to our other car. The whole process went very smoothly.

In these troubling circumstances we have all been put to the test. How refreshing it was to be greeted today by the kindest woman at Reception for this facility of ICBC. I was thinking of her and how I was treated long after I had left. I dont think there are enough people like you! Thank you to whomever you are working at Reception because you made my day with your softspoken kindness.

The person who answer me on the phone was very nice and good character