Category: | Store, Point of interest, Establishment, |
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Address: | 19155 38 Ave #102, Surrey, BC V3Z 0Y6, Canada |
Postal code: | V3Z 0Y6 |
Phone: | (604) 277-7766 |
Website: | http://www.seamaxmarine.com/ |
Monday: | 9:00 AM – 6:00 PM |
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Tuesday: | 9:00 AM – 6:00 PM |
Wednesday: | 9:00 AM – 6:00 PM |
Thursday: | 9:00 AM – 6:00 PM |
Friday: | 9:00 AM – 6:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Bought Seamax Marine electric motor 3hp last fall from Amazon. After receipt of motor I exchange messages for better understanding of the motor.
I start using the motor in June and found abnormal sound and lack of response from the motor. I was able to exchange directly with customer service using SMS text message with photos and videos for their understanding of the problems. Finally they accepted to replace the motor. The delivery of replacement was done within a week.
Thanks Seamax for your understanding and quality of customer service
Lawrence and his staff went above and beyond to make sure the outboard motor arrived to South Carolina safely and timely. Very professional.
I had a problem with my 4 year old electric pump: I contacted them and received a detailed response with intelligent suggestions on how to fix it and an offer to supply any required parts free. Turns out it was just a wire broken off the 2-stage switch. It was nice not to deal with a rep who knew nothing more than to ask a few stupid suggestions written on a cheat sheet.
Great customer service!
Best service ever. They know it all. Best place for inflatable boats. Quality products. Client since 3 years... they have the best team. No rushed service. They listen and are really helpful. Would have give 6 stars. Bravo!
I've owned my Seamax 360 for just over 5 years now and we absolutely love it, it has been blown up and taken down dozens (probably close to 100) of times and we have never had an issue with the workings or the quality of the boat. Only one issue is my kids are getting bigger so we will be buying the 430 this coming winter to accommodate growing boys and a larger motor. Thanks for the hours and days of enjoyment over the past 5 years.