Great White North Vaporizer Co.

I got my dynavap and some attachments for my arizor solo 2. everything came in as i expected and more. They sent me a bunch of free gifts with my order that I actually use. very pleased with my experience.

These guys are fantastic. Great selection, even better customer service, and the review / how-to videos are super useful. Highly recommend.

I am a long time customer at Vape North, and generally they offer the best pricing and shipping options anywhere in Canada. However, I recently ran into a problem with an order, that turned into several days of back and forth debate with employees over the legitimacy of a warranty issue.

I'm not sure what school of business Pete attended, but when I need to spend days arguing with his company over a $50 glass replacement, I have to wonder if he isn't more worried about his bottom line than customer retention. Or at least, if his margins are so lean that replacements are a difficult bar to meet, increase the margins such that customers and employees need to spend less precious time navigating simple issues. I'd be happy to pay a little more money to save time in the event that I have a problem with a product.

After having spent hundreds of dollars with this business, I expected better treatment over such a small issue.

I digress, their pricing and shipping is great, their customer service is generally polite and professional, but you had best pray that you don't run into a warranty issue with this company.

Absolutely top notch customer service. I have now placed 4 orders through this shop and all transactions were a pleasure. Very helpful and friendly staff, from changes to my order, price matches to last minute curbside pick up, they have always been extremely accommodating. Can't recomend this shop enough for all your vape gear, buy with confidence from this spectacular team.