Vancouver West Return-It Express Depot

The best return-It...shhh I shouldn't give away our quiet westside secret!

I have always had a good experience here and I appreciate how friendly and helpful the staff are. Larry is extraordinarily thoughtful and goes out of his way to offer assistance to customers.
It’s very good 👍
Also, Gagan is a very nice person, she is very kind and friendly . She is very helpful as well.

Helpful service especially from Gagan. She helped to create express account as I was not sure about how to make it . Store is very clean , well organized and efficient. I love express .

gagan is really hardworking and honest to the people.she is also nice and punctual always . in her vacant she is cleaning and tidy up the area .i know her from two years working at kingsway store too. I recommend her to work more for this company. always keep her in your store. on the other hand Larry is also good manager and always helping in carrying my stuff . he is a good guy. The staff is really good and efficient. I will always come here as it is the only honest depot I ever visited too because I had so many bad experiences in other depots. they never cheated me .thanks so much...

The very first time I went to this return it depot I had a pick up full of empties and was greeted by Della. She was an amazing person who helped me get organized and sort my returns. I had my 3yr old boy with me and she was so friendly and made us both feel welcome. Now, Della has since then left as her husband was offered a job in another city but she will always be an example of the kind of personable and professional people this company employs. There are a couple of other people who I must mention as the service is above and beyond their duties. First of all Larry has been there since the beginning of my using this depot and he has always been super friendly and approachable. He is a great guy who demonstrates a high level of efficiency and his work ethic is tremendous. He is always very busy but still finds time to say hi and ask how my wife and kids are. He is off right now with an injury and I hope he has a speedy recovery. Last but not least is Gagan who has been a wonderful addition to this depot. She was at a different location so she came here with lots of experience and her efforts to get to know the regular customers has been obvious. She is a quick worker, a pleasant personality and a great leader for new staff. This is overall a great place!