Category: | Point of interest, Establishment, |
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Address: | 835 Old Victoria Rd, Nanaimo, BC V9R 5Z9, Canada |
Postal code: | V9R 5Z9 |
Phone: | (250) 753-1231 |
Website: | http://actaxi.ca/ |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
I had a great experience. After reading all the comments of Yellow cab (not good) I went to AC and they were better but not great.... I downloaded the app, it worked flawlessly. Ordered it the night before, lots of heads-up 'Your Taxi is on it's way', 'your taxi is here'
on the way home I booked in a Starbucks and used location, it kind of screwed up and I needed to call them to let them know actually where I was, but again Super friendly, not mad at all.
So in the future I will type in Starbucks location, and not trust my location to give the coordinates. The cabs are old, but pretty clean. Both guys were quiet and respectful.
I am happy with my experience. I don't usually write reviews, but they were so brutal.... I felt I needed too :)
I always order my cabs from AC. Quick service. Dispatcher is always helpful. Cabs are clean and drivers are friendly. They have never disappointed me. I've been using them for 7 years.
Full disclosure. I am a driver for this company. Most of the drivers I know are good people doing a dangerous job. I will admit there are some crusty ones. We are regularly ripped off by bad clients. I try to stay positive and provide courteous service. Dispatchers catch a lot of abuse, so they can get crusty too at times. Don't let one bad experience turn you off. You could go with yellow, but you'll be waiting a long time. In this time of pandemic, people need to cool off and remember we are all human beings. Welcome aboard if you ride with me.