U-Lock Mini Storage

Clean, well lit. Nicely laid out. Lots of dollies and equipment to use.

Best place to go for storage in Nanaimo.

I've lived all across this country. U -Lock Mini Storage facility in Nanaimo is arguably tops in the country. Great prices, easy access, friendly people clean and well secured premises. Number 1 on the island without question.

After doing a bunch of calling around and actual physical visits to various storage companies, I found U-Lock Mini Storage to have the best hours of accessibility to fit with my schedule, although it did seem to cost a little more than the other places. To me, the convenience of the longer hours was worth it. Both opening and closing my account were hassle-free: I didn't have to commit to any contract, and my account was closed the same day I emptied my unit. It was easy to pay my bill online via their website, and I appreciated that I could ask for monthly emailed payment due reminders. Nice touch. The storage grounds, building and unit itself are very clean, and the building is temperature-controlled. It was so handy to have the trolleys available to transport my stuff back and forth too. I felt safe accessing my unit even during late evening hours, because the security seemed really good. Besides the storage grounds being well-lit, there is a coded gate onto the property, a coded door into the storage building, as well as several surveillance video cameras. Very positive storage experience. Highly recommend.

First note, I have never done storage with them, this is review is for my other experience with their U-Haul rentals and customer experience. The staff, from frontline to management, have always been very accommodating and easy to work with. Even when changes suddenly come up. They will help, even if nothing for them, happened twice for me now. Recommend from this experience alone.