Westland Insurance

Lisa Evanson was courteous, quick and efficient in getting our insurance policy ready on time. Thanks, Lisa.

Lindsey is AMAZING. She makes visiting the insurance branch something to look forward to. I have been at this location multiple times now and I've had Lindsey each time, and she really does provide excellent service. For example, after transferring my insurance to my new car, Lindsey noticed something was off, she went out of her way to contact me to get me in store, and ended up saving me about $900. Super happy!

I am pleased with my recent experience at Westland Insurance. I needed to renew my auto insurance and it was handled in a very friendly and professional way. Everything was explained clearly to me so I could make appropriate changes for my present situation, and I was also asked if I would like an adjuster to call me regarding an estimate for home insurance. I have been called and emailed a questionaire to fill out at my convenience. I will definitely give my return business to Westland Insurance.

I have been dealing with Westland for several years. We have always found the staff and service to generally great. However, I wish to express some specific comments in relation to one individual in particular, the Branch Manager, Jennifer Sim. i have had the distinct pleasure and privilege in dealing with Jennifer on a few occasions to date. Jennifer possesses attributes of customer service, product knowledge, persona and all else related, that transcend ordinary superlatives. The experience from a client's perspective is so profoundly unique, that becoming or converting into a Westland brand loyalist, becomes a given! Her in-depth product knowledge enables her to present product options and alternatives that are nuanced for specifically addressing tailoring in accord with the client's situation. Her personable manner, warm reception and proactivity, clearly sets new trends in customer service and satisfaction, setting the bar to unprecedented levels. In today's business environments of pressure driven input for fast outcomes, these Jennifer trade- marked characteristics, shine like a welcome beacon amidst usually mediocre and impersonal service ethics. Westland is truly favoured to have the likes of Jennifer in their midst, and we in their client profile are blessed beyond measure to have her sitting on just the RIGHT side of the desk. Thank you Jennifer, we salute thee!!!

Merle Lund was my advisor and she was fantastic. I had to renew 3 separate policies and Merle handled it with ease. She was very friendly and efficient and I will recommend her and Westland to all of my friends.