Poseidon Long-Term Care Home

I go to many different care homes due to the nature of my work. I love the staff here and the residents love it too. It is an older building and there can be a lot of maintenance issues. However it is the people who make the care phenomenal. From the Executive director to the housekeeping the people here make the residents feel happy, welcome and cared for. I hear it constantly from the residents themselves "I am spoiled here" or "they treat me like gold". I would trust putting a family member in this home.

My father had to be placed due to diemntia. It was difficult for him at first, but he soon felt at home.My mother visited twice a week and I flew home once a year. Staff were always so caring and respectful to my dad. We have sat in the lounge during meal times and witnessed the care of all the residents. No matter who was feeling upset, aggressive, or needing more support that day, the staff were calm and caring. I have heard many families talk about wanting fancy decor. This is an older building,but is clean and well kept. The bottom line was the Day care of my father and we couldn't of asked for anything better. The floor staff and administration were very supportive and caring to us in his final days, giving us all meals and anything we needed. I would want my mother and myself to be cared for here.

I was dismayed to see the negative comments posted about this facility and am sorry for the families concerned.
I, for one have nothing but good things to say about this particular Poseidon residence.
After visiting and researching several other options, our family immediately felt the welcoming atmosphere of the spacious, sunny main floor with its piano and birdsong from several caged colourful birds and huge TV and computer and library shelves and ongoing fresh supply of coffee and tea.
However more important is the wonderful staff. My Mom has been here for over one year and through our many visits and experiences we have observed that she is as happy as can be considering she had to leave her beloved home.
Yes, there were some adjustments and teething pains but it did not take long for her(and us) to realize she is well looked after, safe and can partake in as many activities as she likes. She is treated with respect and patience and the staff is always quick to respond to any concerns we have.
The meals are varied and plentiful and tasty with many snacks and there are varied activities and a lovely outside sitting area.
The spring tea and the Christmas parties in particular are impressive and fun and every effort is made to include everyone. My mom had the option to move elsewhere but chose to make this her permanent home.
We are all grateful that our Mom is in good hands.