Seven Oaks General Hospital

Best care anyone could ask for. After being admitted for the second time I am left with feeling grateful and full of appreciation. Bravo and many thanks to the Emergency, Shannon my coffee buddy and Lisa who took such great care of me.Also the 3rd floor Unit 11 nurses, Jennifer, John, Leno, and so many more. I know I was independent, but you made it easy.

While the doctors in emergency left much to be desired (one informing me that they didn't owe my dying mother any treatment, a marvellous sentiment for a public hospital) and the bed shortage problem added to already significant stress, the ward nurses with the exception of 'Minerva' (you know who you are) were fantastic as were Luke and Grace who helped escort my mother's body to the morgue with gentility and reverence.

Was a day surgery patient at Seven Oaks Hospital. It was a great experience right from the time my husband and I stepped through the door and was looking at the information map and an elderly gentleman politely asked if he could help us find our way. He gave us directions to the day surgery clerk who was also very polite. We were then directed to a waiting room where we sat for no longer than 10 minutes before a nurse asked me to follow her to the day surgery area. After putting on my surgery gown I was asked to get comfy in a reclining chair with a heated blanket. The nurse who then looked after me was so wonderful! Full of energy, kind words and humour! During my wait for surgery my heated blanket was replaced two more times! The professionals in the surgery room were great! Dr Hubert was the surgeon and he explained the whole procedure as he performed his tasks and I watched on a monitor.
The recovery room nurses were very nice and back at day surgery room after was again a great experience.
Thank you all for making a possibly stressful day into a wonderful experience!
Kind regards
Pam Schmidt