Stafford Auto Service

I called right as the business was opening after being stuck driving w/ no power steering and having received a warning light that my steering rack had failed the night before. They quoted me on the job within minutes (thousands of dollars) & told me they could complete the job that day but stopped me from doing so first and explained they would recommend I get the vehicle scanned first before worrying about such a sizable job/expense. I agreed to do so, and brought my car down. They promptly welcomed me and reassured me they would contact me later that morning with updates and details, and sure enough within a couple hours, they were calling to tell me that their scan just indicated the one off incident, likely due to cold, but that upon further physical and visual inspection, everything looked ok with no leaking/failed hoses or components, and they said their opinion was to hold off on such a sizable job, and rather to monitor for the return of the steering issue. My bill in the end was a fraction of what it could have been (and I'd have been an easy mark to overcharge) but when faced with an easy opportunity to take on a job during what seemed as a slow day, that could have easily rung up over a couple grand in totals on the job, they remained honest and upfront with me and that showed integrity that many other small shops may not share. I *really* appreciated how up front and down to earth the operation was, and wouldn't hesitate to return for future work from these folks. Thanks for being a small business that serves as a role model for others and consider me to be a returning and recommending customer!

Honest. Fast. Close to home.
I highly recommend this business.

The guy was legit and helpful. Does the job right, in good timing and efficiently.

James snd his staff are a great resource to the neighbourhood. He has come to our rescue many times. Honest. Professional. Great service!

Hands down the best auto repair shop in the city. They do excellent work and James seems to really care about providing the best service possible. I've been burned by other mechanics/dealership service centers and I'm glad I'll never have to go back to them.

Thank you to the whole team at Stafford Auto!