StorageVille – Reenders

I had the pleasure of touring the Reenders facility. I have to say they were very nice folks, explained everything very clearly, and the facilities were clean. The layout is easy to access while being very secure. Liked the wide hallways in the storage facilities.

Again, great people! Wonderful company.

Shayna was very helpful and explains the ins and outs very clearly.

Update after a year: There was a day when I had to cancel my unit, I called the office and a guy answered. I have just requested that I wanted to cancel my unit, he immediately said it has to be in written. The way he said it over the phone, he sounds arrogant or sounds like he doesn't want to be bothered. I understand there are these days that we are stressed out or something but it's not a good reason to be impolite to any other customers.

We reached out to StorageVille to book a storage locker and they were completely booked up. That did not stop them from giving me valuable advice and recommendations on finding alternate locker units in the city and gave me the option to call back in a few days to check availability. I would definitely use their services in the future based off this interaction alone. They use a live answering service as well so you are not left on hold for a long time. Excellent first impressions!!