Ames Tile & Stone Ltd.

Had a wonderful experience dealing with Joel for my project. Joel was very informative, helpful and patient when I went to select my tile. The delivery time was accurate. Once again, he was very patient when I went back to select other accessories and stayed beyond his shift to help me with this. When I had an issue with a damaged product, he made arrangements to replace the product immediately. Finally, a place with great customer service....something that is hard to find these days. Thank you!

Doing business on tiles with Curtis Carpet inadvertently means you end up having to resolve any and all issues with Ames directly. Lots of fun. Curvature to 3x16 tiles and colour inconsistencies in some boxes left us having to pay for new tiles separately and waste time and money on installation.

Having phoned the company, speaking to one of their sales reps who was very easy going and pleasant to talk to, I expressed my relatively low level of frustration, and we agreed to put the whole thing to bed over a simple Keg gift card to appease my wife. The gift card arrived as promised, and while it was frustrating at the time, I can fully appreciate that controlling quality in something as high-volume as tiles can't be easy, so obviously we as customers need to be mindful of that.

I'll definitely use Ames when we build our next house, and despite a few snags, they were terrific in helping make sure that a small issue was resolved in every way possible.

Extraordinary customer service. Garry went beyond the call of duty to make certain that my reno was completed satisfactorily. Would highly recommend to anyone seeking quality flooring and knowledgeable and friendly service in Winnipeg.