Category: | Store, |
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Address: | (WAREHOUSE ONLY) 46670 Continental, Chesterfield, MI 48047, USA |
Postal code: | 48047 |
Phone: | (586) 531-6830 |
Website: | http://www.thepoolguysllc.com/ |
Monday: | 7:00 AM – 7:30 PM |
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Tuesday: | 7:00 AM – 7:30 PM |
Wednesday: | 7:00 AM – 7:30 PM |
Thursday: | 7:00 AM – 7:30 PM |
Friday: | 7:00 AM – 7:30 PM |
Saturday: | 7:00 AM – 2:00 PM |
Sunday: | Closed |
The pool guys have been taking care of my above ground pool for several years. I think it started with installing a new liner. Now the open & close the pool. The charge a fair price for what would take me hours, if not days. And its all done in less than 2 hours. Call them!
This is a condensed account of my pool building journey with The Pool Guys LLC. If you choose to read through this review it will give you a real feel of what this process is like and how Justin and his team will interact with you during it. First off let me state that my Wife and I absolutely love our new pool! So, how did we get there? Let’s start off with the ability to make time for you even before you’re an actual client. Justin and I started conversations regarding pool designs and pricing back in October of 2016. Over the course of the next year and half my Wife and I tweaked our design and Justin stayed right there with us. He was always available for a phone call or even a visit when needed in order to finalize things. I’m a big believer in testing any contractor prior to entering into any contractual agreement with them so I know what I can expect from communications point of view. Once we agreed on the pool design and signed the contract they ordered the supplies required to build our pool. Justin kept me updated with estimated start date which was accurate! Let me also state that I’m a project manager by trade so I’m very much into schedules and timing and they were able to satisfy that requirement which is saying a lot!
On to quality of build. Since I’m able to work from a home office three days a week I was able to observe the construction process and I have to say that these guys work very hard! Another benefit is that was able to speak to the city inspectors regarding the work being done and there wasn’t a one that didn’t speak highly if the work being done. As an example, for the footing of the pool they used more concrete than the city even requires. Another example is the amount of time that went into prepping the deck foundation. They had different workers compacting the base for solid day! I truly feel like that pool is built like it was in his own back yard.
Now as we were nearing the end of the construction process I let Justin know that we were planning a pool opening party that coincided with another major milestone in the family. In order to make that happen Justin drove to the distribution center of the carrier that was supposed to deliver the liner to his warehouse to pick it up so that he had it to install before the weekend. Talk about going beyond to make your client happy!
The last thing I can say is that sun decks absolutely rule!!
Thank you The Pool Guys LLC!
Great Company! Highly recommend anybody in the market for a pool or just regular maintenance of your pool call these guys first fair prices and awesome service!
Fantastic service! Todd and his awesome crew came out this morning and did a great job. Lori and Jessica in the office are always pleasant and very professional. They are a first class company and go the extra mile to satisfy their clients. The whole crew is very knowledgeable and I recommend them highly to anyone opening up a pool or closing a pool. I consider it a pleasure to have them work at my home.
Steven Piskorowski
Chesterfield, MI.