Address: 4400 24th Ave, Fort Gratiot Twp, MI 48059, USA
“JCPenney like all mall stores is under immense pressure from online retailers. This store is trying to do upgrades and other improvements to make their stores more appealing to consumers. Only time will tell if these investments will actually pay off. One thing that would be nice is if they would invest in making their checkout process more efficient and faster overall. Stop telling me about my fake saving. Put it on the top of the receipt. Find ways to lower the number of coupons that force people to search their phones. Find a way to speed up the time it takes to remove security tags. Improve the speed of your technology. Reinvent the hangar to make it easier to remove and make it faster to fold garments. I go to JCPenney when I need dress clothes or have to find sizes for my growing family. I already avoid the competition because of their long lines. JCP is close to losing my business as well because of their long lines. The dressing rooms in this store could also use updating. The staff was courteous and helpful but they were few and hard to find. A reasonably decent shopping experience given the decline of the mall.”
Address: Birchwood Mall, 4350 24Th Ave Ste 214, Fort Gratiot Twp, MI 48059, USA
“Buy my shoes here 99% of the time ALWAYS great service”
Address: 4350 24th Ave Ste 534, Fort Gratiot Twp, MI 48059, USA
“The girls are so very helpful!! Super nice!!!”
Address: 4089 24th Ave, Fort Gratiot Twp, MI 48059, USA
“This is a great store! It's always clean and the staff is extremely friendly and helpful. They don't always have the widest variety (for kids and men) but they will help you order different sizes of they don't have what you need and can have it shipped right to your home! Their rewards program is also pretty decent, especially if you shop there frequently!”
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