Perna, Dengler, Roberts Funeral Home

Kristie did a great job explaining everything to us. As she spoke, other questions came up and she continued to answer them. Her communication skills are excellent. She attends to every person she's speaking to. She gave us her cell number if we had any questions and yes, we still have a few new ones we'll address after we receive our packet. She's very knowledgable about her field and the home she represents. Definitely an up-and-comer.

I do, however, think that the price quoted to us was very high, even with everything that Perna, Dengler, and Roberts promise in terms of hand holding. In the final analysis we chose this home based, in most part, on Kristie and all she did for us.

Did an incredible job. Everything was so easy and it truly was an elegant venue. I highly recommend the personal service and attention to detail they showed. Truly great customer service. They were so empathetic and compassionate. They treated us like family and not clients. Would highly recommend. I would say the best funeral services in buffalo and Williamsville.

They showed a great deal of care and respect towards my father, and made the whole end of life process seamless.

Connie was both professional and caring during the planning process completing all the work from a distance. Connie kept us informed with each new arrangement. The family was very pleased with all the amenities that the funeral home provided. There were a few issues that were not caused by the funeral home but they made sure that everything was in order. Thank you.

I was very pleased with the preparation and attention to detail that was shown at my wife’s showing and funeral.
Tim and Anne were very professional and conforting at this time.
The showing was very nicely done and a nice atmosphere at the funeral parlor.
i would highly recommend this team to handle the details.

Thanks again
Robert Rowe