Financial Trust FCU

After experiencing one commercial bank after another batting my account around like a canary in a tennis match I moved to Financial Trust, I couldn't be more pleased with the service and the personalized dealings. Their on-like billpay system is far superior to the clunky billpay at the three commercial banks I dealt with in the past. It's great to walk into your bank and have the bank manager and the tellers greet you by name.

I went in out of curiosity after having a horrible experience (in the period of 1 month!) with Citizen's Bank for my used auto loan and was interested in switching if possible. I had an amazing customer experience from start to finish - Jack was pleasant and easy to deal with, no hidden agendas or excessive paperwork, and communication was clear and helpful through the process. In short, it was one of the best rewards to curiosity I could have hoped for. My loan is now with the credit union and I look forward to banking with them for a very long time!!