Address: 2000 Commerce Pkwy, Lancaster, NY 14086, USA
“Although this is a small dealership in the Buffalo, NY region, these guys always treated me as a first-rate customer. Maybe it is because of their size that they give such good attention to detail but I was always pleased with their customer service. In my situation, I was trying to buy a car remotely and I was looking as far away as NYC but then I found LK Auto online. Although they sold the car that they had advertised they searched the country and cherry-picked a BMW for me out of Michigan and moved it here at no cost to me. I drove it, loved it, and bought it. Because it was used, it came with a short warranty and I did have one small issue with the door during the warranty period. We discussed the issue and fixed it - it was fair and with no problems. I love their turn-around time. All emails were answered quickly. All phone calls were picked up (no voicemail). Everything was handled professionally. I hope that my new (used) car lasts me a long time but I hope to use the guys again a few years from now. These guys are aces.”
Address: 131 Pavement Rd, Lancaster, NY 14086, USA
“I just bought my 2nd vehicle from Rick a couple months ago and love it. Rick and his staff will bend over backwards to take care of your vehicle when needed. Rick has one of the best buy here pay here plans in all of Western New York.”
Address: 5255 Genesee St, Bowmansville, NY 14026, USA
“Responsive to my needs and had very good communication. Were very clear upfront in explaining the work that needed to be done. I was also in need of tires and the service department offered unbiased advice when deciding on what tire to choose.”
Address: 5360 Genesee St # 205, Bowmansville, NY 14026, USA
Address: 5379 Genesee St, Bowmansville, NY 14026, USA
“Always get the job done and in a very timely manner. Very personable staff.”
Address: 5111 Transit Rd, Depew, NY 14043, USA
“Very quick sale and closing process. The salesman and manager were great to deal with. The only issue I had was that the vehicle's recall items were not taken care of as I requested. I really don't think a car with recall items should be sold without having them addressed by the dealer. The car was on their lot for weeks and the recall items were not taken care of. Secondly, not having the gas take filled when I spent over 20k on vehicle is ridiculous. Small items I admit, but they mean something when you are thinking about being a return customer.”
Address: 5107 Transit Rd, Depew, NY 14043, USA
“Just great deals”
Address: 5151 Genesee St, Bowmansville, NY 14026, USA
“Another car dealership on Transit Road that offers cars with mostly over 100K miles. They do their own financing and seem to do good business.”
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