North Nova Cable Ltd

We have used North Nova Cable for our cottage internet for several years. We always have fast speeds, and the customer service and installation/service technition is friendly & helpful. Prices are great and they are the only service that allows seasonal owners to shut off during the winter (huge bonus). Service calls show an above average responsibility to ensure the internet is working as it should.

Roofers cut off our internet connection and North Nova was very prompt to come and reconnect. They were amazing and even went the extra mile to connect a TV in the house. Very impressed with service

I’ve had the 10mbs for 3 or so years now. Sometimes seeing speeds past 10mbs, lately I’ve only been getting 3-7mbs.
But the last few days every time I try to load a webpage the internet crashes. God forbid I try to connect my phone while the computers connected. This last week has been absolutely terrible, I have called and left voicemails because no one picks up. How can you overload a tower and continue to charge the full rate? I day trade and need the internet, costing me hundreds of dollars lately. I’m fed up, can I speak to someone. Do I honestly have to show up at the office? I’ll call everyday day and leave a voicemail, UNREAL.

Update: NNC did end up sending someone to adjust the dish, since then I have not dropped service. Service is what it should be for under 10mbs.

Connor