Failsafe Computer Services

Years of great service. Gotten us out of many jams. Very grateful for their knowledge and service.

Amazing, incredible service! After being asked to download and run programs for what appeared to be a reputable company, my desktop computer's operating system files were damaged by malicious software during startup at approximately 11:40am Friday April 30, 2021. My beautiful desktop background wallpaper was gone and the screen was black, all the pre-existing program icons were missing except the Recycle Bin icon, and the only program icon showing in the taskbar was Skype. When I hovered my mouse cursor over the Windows (Start) icon the menu list did not appear - so I was not able to shut down the computer normally or get into any programs that way. I immediately called Failsafe, my call was answered on the first ring, and I met The Tech who put my computer back into money making, pre-hacking condition in just a few hours. The Tech said he had seen a similar case of corrupted files preventing start up of programs - which eased my mind considerably because I thought I might be getting my desktop back with most of my personal notes, files, photos, and programs missing. The Tech called me at 9:45am Saturday May 1, 2021 to inform me he had my desktop and all programs and files back up and running, and asked me to confirm which recently installed suspect programs I wanted removed. I was so happy and relieved when he called with the news. I immediately contacted one of my employers to let them know I'd be signing in to work at about noontime the same day and I was able to prepare for two new jobs and be ready for Monday morning. Great guy! Great service! I wasn't overwhelmed with techy technical language when The Tech described the issue and how he was going to fix it. THANK YOU FAILSAFE!!! YOU SAVED MY PAYCHEQUE AND MY JOBS!!!

I have recently purchased a printer (2 in fact) and had a lap top serviced and new software added. I am extremely pleased with the friendly service, the sharing of information , the expertise and the reasonable prices. I will, and have recommended this establishment to my friends and anyone who is requiring computer based assistance. Thank you Don and Pat.

Needed a new laptop for work. The guys at Failsafe were great to deal with and took the time to get me set up right away with a new HP rig that is just what I need, powerful enough for the graphics and video work that I do yet still very affordable.
Have already been back to pick up a few accessories. Again great service and good prices.
Would highly recommend.