(November 4, 2020, 4:36 pm)
Tim's staff work hard and are pleasant to deal with. Sometimes they make mistakes, but we all do. The company controlling Tim's is another matter. In the early spring they decided they would change the rewards card requirements to obtain free coffee etc.. They decided you had to register on their site, give them a bunch of information if you wanted to get rewards after 7 purchases. If you didn't want to register you could still use the rewards card but had to do more purchases, I believe 12 to get something free. Just recently we were told by the people at the drive- through we had to now register on their as site to collect for rewards, with no notification from the company itself. Just typical of multi-national companies. We visit Tim's less now than we did.
