Halifax Water

I called Halifax water to hammer down my isolation valve sticking out of my lawn. After a few days I realized my sump pump was coming on more that it should. I called Halifax water to explain the situation and they said no way it was the workers that could have caused that. After a few more weeks and no rain for a few months the water was still coming in. Coincidentally one day Halifax water was doing maintenance on the fire hydrant on my yard and knocked on my door saying good chance there is a water leak on you're property. Turns out it was definately the workers that broke there own water line. Long story short when I was on hold for about 25 mins after talking to the individual on the phone, I have a good feeling they were trying to get there stories strait to ensure they didnt have to deal with it. Lesson learned, this utility useless over the phone and will try and pass the bucket off to you.

Edit: Workers arrived and fixed the water leak in the ground. Very efficient and cleaned up nicely!

Wow ! Awesome service. The city used to maintain a section of land next to my property but stopped. They said it's now maintained by Halifax water but they werent aware of it. I called Halifax water at 10ish and talked to very professional and polite Robert. By 11am very professional and polite Taylor was there to check it out. Before 1pm the heavy equipment guys were there taking care of it!